Virtual Assistant

Our Process ...

Free Consultation

Join a consultation with our Client Success Manager to review your business structure, needs, and requirements. After the meeting, we will send you a proposal. The proposal will allow you to choose a package, read our agreement, and pay your first invoice to get started.

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Onboarding Call

Free Consultation

After you complete the proposal, you will receive an email to schedule your onboarding call for a time that works for you. During the onboarding call, we go over your projects, tasks, preferred contact method, and other important details.

Placement Process

Free Consultation

Placement Process

Our Client Success Manager will hand-pick and interview dozens of qualified virtual assistants to ensure we provide top-tier quality for your needs. This process can take anywhere from 3-5 business days, depending on the skillset required. After a detailed recruiting process, we hire and train the Virtual Assistant for our internal operations and prepare them to integrate into your environment.

Kick-Off Call

Support Offically Starts

Placement Process

On this call, you meet with your Virtual Assistant along with your Client Success Manager. You learn about their background and confirm the priority tasks for the first few weeks.

Support Offically Starts

After the kick-off call, you and your assistant communicate daily via our client portal, text, and email. You develop a cadence and relationship that will last for years to come.

Nurturing

Support Offically Starts

Our Client Success Manager meets with your assistant regularly to ensure they are on task and operating beyond your expectations.

Most Requested Services - But Not Limited To

Client / Customer Management

Email Management

Client / Customer Management

Calendar Management

Client / Customer Management

Calendar Management

Travel Booking

Calendar Management

Research

Travel Booking

Data Entry

Travel Booking

Data Entry

Expense Organization

Event Planning

Expense Organization

Task Management

Expense Organization

Appointment Setting

Why Hire One of our Virtual assistants ?

So Many Benefits!

Increased productivity and time management: By delegating administrative tasks, scheduling, and communication to a VA, you can free up your time to focus on revenue-generating activities like meeting clients and closing deals.

Cost-effective solution: Hiring one of our VA's is typically more affordable than hiring a full-time employee. You won't be responsible for benefits, payroll taxes, or office space.

Access to a wider talent pool: You can search for VAs with specific skills and experience that complement your own, regardless of location.

Flexibility and scalability: You can tailor the VA's work hours to your needs, whether it's part-time or full-time, and adjust their workload as your business grows.

Improved client service: A VA can handle lead nurturing, appointment scheduling, and following up with clients, ensuring they receive prompt and professional communication.

Reduced stress: By delegating tasks and having a system in place, you can alleviate the burden of managing everything yourself and achieve a better work-life balance.

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U.S. Based & Experienced

Our team consists of experieced diverse professionals who show up each day to make a difference and work with a high level of integrity. Our team practices continued education on a weekly basis.

Great Investment

U.S. Based & Experienced

Our team can help you save money spent on payroll taxes, health care, paid employee vacation time, employee training etc.

The clock only runs when we are actively working for you bringing value to each task.

Secure

Flexible

Security is one of our top priorities. Our systems are encrypted and secure to provide top tier administrative support as your virtual assistant. All of our assitants sign a NDA, your confidentiality is our #1 priority.

Flexible

Our team is always here to help and adjust as needed. Change your plans as your business speeds up or during down-time. You can have 1 or 3 assistants to support your needs.

Frequently Asked Questions

Please reach us at support@myvirtualresources.com if you cannot find an answer to your question.

How quickly do you start working?

Account setup can take 7-10 business days depending on the complexity of the business and owner's needs. Organization and consistency is our key to everyone being successful. Trust the process, don't rush the process.

How do I know my information is secure?

We take several precautions. Our programs are secure, we have advanced email security with Microsoft, and & we use software that masks user names & passwords. Our VA's have antivirus on their computers and we use 2 factor authentication for our programs.

Do I have to start at the beginning of the month?

No, many of our clients will start in the middle month. Any hours that you have left over for the first month of service will roll over to the second month.

How do I know my monthly allotted hours are put to good use?

Integrity is our #1 focus. We have a time keeping solution that keeps track of work done for each client and we schedule routine weekly meetings to cover completed tasks and strategize on future projects with our clients.

How do I know when my admin is working on my account?

We offer 24/7 visibillity into your account where you will see tracked time and the tasks that were done each day. Our admins have their schedules planned out a month in advance. If you would like your admin to work on your account during a specific time of the day please convey that during your onboarding meeting.

Can I change my package?

Yes, please notify us via email within 14 days of the desired date and we can update the package on your next invoice.

What is the estimated turnaround time for a task?

When our admin receives a task, they will ask for a due date so we can complete the task. Most times it is immediate or same day. We ask that you provide our admins with at least a 48-hour notice. We know things pop up last minute so we will do our best to accommodate you.

What happens if my hours run out before the end of the month?

Our admins will notify you when the hours are getting low for the month. You can either purchase more hours to finish out the month or you can adjust the task to accommodate the remaining hours.

Do I have to manage my VA?

No, you do not!

People management is a service that our agency offers with every partnership. It is a part of our Client Concierge program to ensure we save you as much time as possible. Melissa meets with each team member routinely. Each VA is personally trained by Melissa, has quarterly performance evaluations, and is encouraged to participate in continuing education monthly.

Happiness lies in the joy of achievement and the thrill of creative effort.