We have an app now! Manage tasks, track progress and stay connected with your U.S. Based team -- all in one place.
Real U.S.-Based People.
Real Support.
Real Results.
My Virtual Resources provides a real U.S.-based team for calls, lead follow-up, project coordination, recruiting, and daily operations—supported by DeskBuilt technology.
U.S.-Based TeamOur U.S.-based team handles the work. DeskBuilt keeps the process connected. DeskBuilt is included at no additional software cost for MVR clients.
You Run the Jobs.
We Run the Back Office.
From calls and estimate booking to projects, recruiting, and follow-up, our U.S.-based team handles the daily work—supported by DeskBuilt, the contractor operations platform we created.
Ask for a DeskBuilt walkthrough to see the real product.
Explore DeskBuilt
THE REAL BOTTLENECK
Your business is growing. Why is everything still running through you?
You're quoting jobs, coordinating crews, helping customers, and trying to lead the company. Meanwhile, the office work keeps piling up.
See what we can take overCHOOSE ONLY WHAT YOU NEED
The right support. Exactly where you need it.
No rigid bundles filled with services you won't use. Select the functions your business needs now, then expand as your lead volume and project workload grow.
Inbound Lead Desk
A professional first response for incoming calls: qualification, estimate booking, missed-call recovery, and clean CRM notes.
Lead Desk detailsOutbound Lead Desk
Work new inquiries, reconnect with older leads, and keep next steps moving with calls, texts, emails, and CRM updates.
Lead Desk detailsAfter-Hours & Weekends
Capture incoming calls and book appointments outside normal office hours, based on your approved coverage and minute allowance.
Ask about coverageEstimate Follow-Up
Keep unsold estimates and proposals from getting forgotten with organized follow-up and a clear handoff to your sales team.
Discuss follow-upProject Coordination
Organize intake details, scheduling handoffs, customer updates, job-ready checklists, and important milestones.
Project supportRecruiting & Hiring
Manage job postings, applicants, prescreening, interview scheduling, and onboarding coordination for contractor roles.
Recruiting supportMarketing Coordination
Keep content, reviews, campaigns, creative assets, and customer communications moving consistently.
Explore marketingAdmin & Executive Support
Stay ahead of calendars, inboxes, documentation, follow-ups, owner priorities, and routine back-office tasks.
Executive supportFractional Operations Leadership
Put stronger systems, SOPs, accountability, KPIs, and operational priorities behind your next stage of growth.
Discuss operationsPOWERED BY DESKBUILT
Not just a team. A better system behind the team.
We built DeskBuilt around the daily work contractors actually need done. It brings essential business functions together so our team—and yours—can work with clearer handoffs, better documentation, and more visibility.
- One place for key workflows and next steps
- Connected customer and project information
- Shared visibility between office, owner, and team
- Optional hands-on support from My Virtual Resources
DeskBuilt is included at no additional software cost for MVR managed-service clients. Standalone software plans, third-party fees, and selected integrations may be priced separately.
BUILD YOUR BACK OFFICE
Tell us what you'd like off your plate.
Choose your business stage and the functions you'd like support with. We'll help scope the right team structure and workload level during your strategy call.
Owner-led — Up to $500K · Inbound calls
HOW WE GET STARTED
A clear plan. A team that follows through.
No months of confusing handoffs. We learn your workflow, confirm the scope, organize access, and prepare the right people and processes for launch.
Strategy Call
We learn your business, volume, systems, bottlenecks, and goals.
Scope & Setup
We confirm responsibilities, coverage, access, scripts, workflows, and reporting.
Team Launch
Our trained team begins the approved functions and documents work consistently.
Managed Improvement
We review progress, resolve gaps, and adjust services as your business evolves.
FOCUSED ON YOUR INDUSTRY
Made for the pace of contractor businesses.
REAL CLIENT RELATIONSHIPS
Trust is earned through follow-through.
Our clients rely on us for dependable communication, organized processes, and help managing the details that keep their businesses moving.
Read client testimonialsBefore MVR we were struggling with juggling too many tasks at a time.
Do I have to choose a package?
No. Our modular model lets you select the supported functions you need. We confirm the workload and appropriate service level during discovery.
Are your team members based in the United States?
Yes. My Virtual Resources positions its contractor support model around U.S.-based team members and managed oversight.
Is this month-to-month?
Our shared support services are structured month-to-month without a long-term commitment, subject to the terms of your service agreement.
Do I need DeskBuilt to work with MVR?
Not necessarily. We can review your current systems and workflow first. DeskBuilt is included at no extra software cost for MVR managed-service clients; supported integrations depend on your setup.
Can I add evening and weekend calls?
Yes, after-hours and weekend inbound answering and appointment scheduling are available under an approved minute-based coverage plan. Coverage details are confirmed before launch.
READY FOR A MORE ORGANIZED BUSINESS?
You handle the work you're great at. We'll help handle the rest.
Tell us which parts of the day are eating up your time. We'll help you build the right support around your business.
Real People. Real Support. Real Results.
Our Google Reviews
trusted by crews who need it most
Discover how our clients gain back time, increase efficiency, and grow their businesses with assistants who are fully managed for them—every single day.
Family-owned, second-generation painting company serving Central Ohio. They generate 1+M annually in revenue. They offer residential and commercial painting. We provided administrative support services to them to take phone calls, book leads, and recruit other roles.