REAL PEOPLE + CONNECTED SYSTEMS + CONTRACTOR OPERATIONS

THE BACK OFFICE BUILT FOR CONTRACTORS

You Run the Jobs.
We Run the Back Office.

From calls and estimate booking to projects, recruiting, and follow-up, our U.S.-based team handles the daily work—supported by DeskBuilt, the contractor operations platform we created.

Book a Strategy Call See How DeskBuilt Works

U.S.-based team Month-to-month Flexible support

DeskBuilt — Connected Operations

DeskBuilt Time and Payroll product dashboard preview

The software behind your support.Connected tools. Managed workflows. Real people.

U.S.-Based Professionals Contractor Specialists Managed Accountability DeskBuilt Connected Workflows

THE REAL BOTTLENECK

Your business is growing. Why is everything still running through you?

You're quoting jobs, coordinating crews, helping customers, and trying to lead the company. Meanwhile, the office work keeps piling up.

See what we can take over

Missed calls and delayed lead response

Estimates with no clear follow-up

Project details scattered across systems

Hiring, admin, and reporting falling behind

One managed back office to keep work moving.

CHOOSE ONLY WHAT YOU NEED

The right support. Exactly where you need it.

No rigid bundles filled with services you won't use. Select the functions your business needs now, then expand as your lead volume and project workload grow.

Inbound Lead Desk

A professional first response for incoming calls: qualification, estimate booking, missed-call recovery, and clean CRM notes.

Lead Desk details

Outbound Lead Desk

Work new inquiries, reconnect with older leads, and keep next steps moving with calls, texts, emails, and CRM updates.

Lead Desk details

After-Hours & Weekends

Capture incoming calls and book appointments outside normal office hours, based on your approved coverage and minute allowance.

Ask about coverage

Estimate Follow-Up

Keep unsold estimates and proposals from getting forgotten with organized follow-up and a clear handoff to your sales team.

Discuss follow-up

Project Coordination

Organize intake details, scheduling handoffs, customer updates, job-ready checklists, and important milestones.

Project support

Recruiting & Hiring

Manage job postings, applicants, prescreening, interview scheduling, and onboarding coordination for contractor roles.

Recruiting support

Marketing Coordination

Keep content, reviews, campaigns, creative assets, and customer communications moving consistently.

Explore marketing

Admin & Executive Support

Stay ahead of calendars, inboxes, documentation, follow-ups, owner priorities, and routine back-office tasks.

Executive support

Fractional Operations Leadership

Put stronger systems, SOPs, accountability, KPIs, and operational priorities behind your next stage of growth.

Discuss operations

Need evenings or weekends covered? Our after-hours inbound call and appointment scheduling service begins at $200/month for 100 included minutes, subject to the approved coverage plan and availability.

Ask about coverage

ONE CONNECTED WORKSPACE

LeadsSchedulingProjectsEstimatesHiringTimekeepingReporting

Technology + the team that uses itTools connected through supported integrations and workflows.

Not just a team. A better system behind the team.

We built DeskBuilt around the daily work contractors actually need done. It brings essential business functions together so our team—and yours—can work with clearer handoffs, better documentation, and more visibility.

One place for key workflows and next steps
Connected customer and project information
Shared visibility between office, owner, and team
Optional hands-on support from My Virtual Resources

Explore DeskBuilt How our team works

DeskBuilt software and managed MVR services are separate offerings. Specific integrations and capabilities depend on setup.

BUILD YOUR BACK OFFICE

Tell us what you'd like off your plate.

Choose your business stage and the functions you'd like support with. We'll help scope the right team structure and workload level during your strategy call.

No automatic quote or commitment. Final scope depends on the work and coverage needed.

Your contractor businessWhat do you want help with?

Your selected support

Owner-led — Up to $500K · Inbound calls

Book a Strategy Call

HOW WE GET STARTED

A clear plan. A team that follows through.

No months of confusing handoffs. We learn your workflow, confirm the scope, organize access, and prepare the right people and processes for launch.

Strategy Call

We learn your business, volume, systems, bottlenecks, and goals.

Scope & Setup

We confirm responsibilities, coverage, access, scripts, workflows, and reporting.

Team Launch

Our trained team begins the approved functions and documents work consistently.

Managed Improvement

We review progress, resolve gaps, and adjust services as your business evolves.

FOCUSED ON YOUR INDUSTRY

Made for the pace of contractor businesses.

RoofingPaintingHVACPlumbingElectricalRemodelingConstructionHome Services

REAL CLIENT RELATIONSHIPS

Trust is earned through follow-through.

Our clients rely on us for dependable communication, organized processes, and help managing the details that keep their businesses moving.

Read client testimonials

Before MVR we were struggling with juggling too many tasks at a time.

Paint & RollersPublic client review

GOOD QUESTIONS

What contractors usually want to know.

See all FAQs

Do I have to choose a package?

No. Our modular model lets you select the supported functions you need. We confirm the workload and appropriate service level during discovery.

Are your team members based in the United States?

Yes. My Virtual Resources positions its contractor support model around U.S.-based team members and managed oversight.

Is this month-to-month?

Our shared support services are structured month-to-month without a long-term commitment, subject to the terms of your service agreement.

Do I need DeskBuilt to work with MVR?

Not necessarily. We can review your current systems and workflow first. DeskBuilt offers a connected platform option, and supported integrations depend on your technology setup.

Can I add evening and weekend calls?

Yes, after-hours and weekend inbound answering and appointment scheduling are available under an approved minute-based coverage plan. Coverage details are confirmed before launch.

Want to learn more first?Industry Insights Ebooks & Job Aides Client Stories Ask About Current Offers

U.S.-BASED TEAM · NATIONWIDE SUPPORTSupporting contractors from coast to coast

Jacksonville, FL Miami, FL Orlando, FL Washington, DC Seattle, WA Los Angeles, CA New York, NY Alexandria, VA Pittsburgh, PA Atlanta, GA Las Vegas, NV Tampa, FL

READY FOR A MORE ORGANIZED BUSINESS?

You handle the work you're great at. We'll help handle the rest.

Tell us which parts of the day are eating up your time. We'll help you build the right support around your business.

Book Your Strategy Call See How to Get Started

Real People. Real Support. Real Results.

Our Google Reviews

    
 
 
       Posted on Google  
   
   Val Lanauze 
 
 
 
 Trustindex verifies that the original source of the review is Google. My Virtual Resources has been a huge help for my business. Fabely in particular has been incredible with organizing client intakes and documents, setting up automations in GoHighLevel, improving my intake forms, and keeping everything on track. She is proactive, detail‑oriented, and genuinely cares about my business. I highly recommend MVR to any small business owner who needs reliable operational and systems support.
  
 
      Posted on Google  
   
   Treda Moon 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am so happy that I made the decision to hire My Virtual Resources! The support has really helped me to begin moving into the next level of building my business. Willadrian, my VA, is attentive, effective, and a joy to work with.
  
 
      Posted on Google  
   
   Dr. Megan Schweitzer 
 
 
 
 Trustindex verifies that the original source of the review is Google. Super reliable and efficient! Melissa helped keep everything organized and running smoothly. Great communication and always on top of tasks. A huge time-saver—highly recommend!
  
 
      Posted on Google  
   
   Guirlene Antoine 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at My Virtual Resources exceeded my expectations in every way. They went above and beyond the services I requested and delivered a website that perfectly aligned with my vision. I truly appreciate how they listened to my needs and brought them to life with such care and creativity. I absolutely love the final result and look forward to working with them on future projects!
  
 
      Posted on Google  
   
   Paint & Rollers 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wish there was 10 Star option because that's what Melissa and her team at MVR are! Before MVR we were struggling with juggling too many tasks at a time. They came in and created/tailored systems for us and our company, which relieved a lot of headaches and time from us. We worked with countless of other admins/companies that offer similar services and none of them were able to last for even a month. MVR has been with us for the last 4 years so that says a lot about them and their stupendous work! Definitely recommend them to anyone we know, you can't go wrong!
  
 
      Posted on Google  
   
   Skylar Stewart 
 
 
 
 Trustindex verifies that the original source of the review is Google. MVR has been helping me for years. My business wouldn’t be where it is without their help.
  
 
      Posted on Google  
   
   Ginni Saraswati 
 
 
 
 Trustindex verifies that the original source of the review is Google. Melissa, Kourtney and the entire My Virtual Resources team are the business support system I needed. They are proactive, resourceful and care about my business (and businesses as I've hired them for multiple projects), in a way that puts me as ease. Highly recommend for entrepreneurs who need a reliable, communicative and resourceful team who are self sufficient and proactive in seeking answers and resolutions to tasks, softwares and day to day management.
  
 
      Posted on Google  
   
   Heather Natsch 
 
 
 
 Trustindex verifies that the original source of the review is Google. Melissa and her team are wonderful!  I'm continually impressed with their professionalism, integrity and efficiency.  Highly recommended!!
  
 
      Posted on Google  
   
   Jessica Woodward 
 
 
 
 Trustindex verifies that the original source of the review is Google. Melissa and team make excellent partners for any project or department. If you need something done and don't have the bandwidth - highly recommend My Virtual Resources!
  
 
      Posted on Google  
   
   The Wells Collective LLC 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have had a wonderful experience with My Virtual Resources. They are consistent, caring, and committed to getting it right. They have ideas to help make us more efficient, which is much appreciated given our complicated schedules. Highly recommend!

trusted by crews who need it most

Discover how our clients gain back time, increase efficiency, and grow their businesses with assistants who are fully managed for them—every single day.

Family-owned, second-generation painting company serving Central Ohio. They generate 1+M annually in revenue. They offer residential and commercial painting. We provided administrative support services to them to take phone calls, book leads, and recruit other roles.